Jones v. Sterling Infosytems, Inc. is a class action lawsuit against Sterling Infosystems, Inc. (“Sterling”), one of the nation’s largest background screening companies.  The suit charges Sterling with systemic violations of federal and state laws governing the background screening process.  The lead plaintiff is Kevin A. Jones, a Manhattan resident who was offered a job as doorman/porter by Sterling’s client, Halstead Management Company, LLC (“Halstead”).  Kevin A. Jones has no criminal conviction history, but a background check performed by Sterling mixed him up with a Kevin M. Jones, who had several criminal convictions according to a Sterling background report.  Halstead revoked Mr. Jones’ offer after receiving the Sterling report.  On May 1, 2014, LAC and its co-counsel, Francis & Mailman P.C., filed a class action complaint against Sterling in the U.S. District Court for the Southern District of New York.

The class action complaint charges Sterling with violating federal and New York State Fair Credit Reporting Acts.  Specific charges include Sterling’s systematic failure to use reasonable procedures to ensure that its reports are accurate and up to date. Court records clearly identified the convictions as belonging to a Kevin M. Jones, not Kevin A. Jones. But Sterling failed to check court records and instead, relied on second hand information.  The complaint also charges Sterling with failing to reinvestigate when Mr. Jones complained.

The suit also charges Sterling with systematically failing to provide two legally required notices that can help individuals like Mr. Jones ensure the accuracy of their reports and otherwise protect their rights.  In particular, Sterling fails to provide employees and applicants with a required contemporaneous notice that it is giving adverse information about them to employers (and potential employers).  Sterling also fails to provide notice about the right to request a description of the procedure Sterling uses to determine the accuracy and completeness of the information reported.  Furthermore, the class action complaint charges Sterling with failing to include legally required information when individuals request information in their consumer files – information that may have assisted Mr. Jones determine the source of the inaccurate data.

Sterling’s unlawful business practices did not only harm Mr. Jones.  They also harmed and continue to harm hundreds, if not thousands, of individuals with criminal records and other job seekers in New York and throughout the country.

LAC Attorneys:  Monica Welby and Sally Friedman

LAC Co-Counsel and Lead Counsel:  Francis & Mailman, P.C.


Case is pending.

Significant Court Documents:

May 1, 2014 – Class Action Complaint – PDF

Share this

Need Legal Help?

¿Necesita ayuda en español?

FAQs (Frequently Asked Questions) and other legal resources.

View Here Ver aquí

Support Us

You can become a partner in the fight against stigma and discrimination and for smart, effective public policies by making a tax-deductible donation.

Lend your support